1.Which countries do you export to?

U.S.A, Germany, France, Italy, UK, Brazil, Swedish, Japan, Korea, Middle east of Asia, Thailand.

2.How long does it take to receive samples?

A) Pattern:30-45days after order
B) Sample:30days after pattern finishing.
C) The lead time is the general production period and does not include the transportation time.

3.New product development process

Got tooling order and sample order with 50% deposit—Hold a meeting with the relation dept.To ensure the developing schedule—Design mold, fixture and gauge and making them in our house—mold steel buying—Machining—Inspection—Send out the sample with initial inspection report.

4.How long is the manufacturing lead time?

Mass Production:90days after sample approval by yours.The lead time is the general production period including the transportation time.
We could make some special production arrangement effectively if customer has urgent need.

5.How to deal with the quality problem?

A.We perform APQP at an early stage in each project.
B.Our factory must fully understand the quality concerns from customers and implement product & process quality requirements.
C.Our quality professionals who perform patrol inspection in our factories.We perform final inspection before the goods are packed.
D.We have inspectors who perform final audit checks on the packed goods prior to dispatch from China.

6.What are the payment terms?

Payment terms are negotiable and will improve for long term customers.During the initial stages, we request 50% of tooling fee in advance with the balance payable on acceptance of samples.Production orders can be negotiable.We prefer 50% deposit and the balance by T/T before sails.But sometimes T/T15 days after sails would also acceptable.

7.Can you take responsibility for me?

Of course, I’m happy to help you!But I just take responsibility for my products.Please offer a test report, if it was our fault, absolutely we can make a compensation for you, my friend!

8.How long does it take to ship goods from China by sea?

It takes about 5 weeks to European ports plus 1 week customs clearance, so you can get the container within 6 to 7 weeks.It takes about 2 weeks to east coast and 3 weeks to west coast US ports.All sea goods are shipped from Qingdao Port.

9.Which currency can we buy in?

We can deal in USD / Euro currency / RMB

10.How long does it take to ship goods from China by air?

It takes about 7 days to all major destinations.

11.How do we retain client confidentiality?

We are happy to sign Confidentiality Agreements with customers and will honor them.

12.Is there a minimum volume of business required to conduct international purchasing?

There are no minimum volumes, but the prices of the goods, plus the fixed costs of importing makes it more economical to buy in high volumes.All potential customers will be assessed on an individual basis to determine if it appears a viable option for all parties to develop a relationship.

All parts are custom made according to customer’s drawings or samples.If you have any parts to be made, please feel free to send your kind drawings/samples to us.Technical drawings including material mark, Product weight, Purchase quantity.The comprehensive information will help us quickly calculate the accurate and reasonable price for you.

We are dedicated to provide you with quality products and services, welcome to inquire and order!

Best regards,

Andy zhao  Sales department

Henan Gold Emperor Industrial Technology Co., Ltd

Tel.: +86-379-65505200

E-mail: zhao@jhindustrial.cn


Add: Luolong Industrial District, Luoyang City, Henan Province, China, 471000

If you have any questions that you would like to ask or communicate with us, please leave us a message or call us.